FAQ
Based on the website, here are 20 potential Frequently Asked Questions (FAQ):
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What products do you offer for dogs?
- We offer luxury pet accessories, organic dog treats, premium dog shampoos, collars, toys, and more.
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How can I make a purchase?
- Simply browse our catalog, add items to your cart, and proceed to checkout.
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Do you offer international shipping?
- Currently, we only offer shipping within India.
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Can I change or cancel my order after placing it?
- Orders can only be changed or canceled before they are shipped. Please contact us immediately if you need to make changes.
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How do I track my order?
- Once your order is shipped, we will send you a tracking number to monitor its progress.
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Do you offer gift cards?
- At the moment, we do not offer gift cards.
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Can I return or exchange a product?
- We accept returns or exchanges within 30 days of purchase, provided the item is unused and in its original packaging.
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Do you have any discounts or promotions?
- Yes! We offer a 10% discount on your first purchase when you sign up for our newsletter.
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How can I contact customer service?
- You can reach us by phone at 7229957783 or through our contact page on the website.
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Are the products safe for all dog breeds?
- Yes, our products are suitable for all dog breeds, but we recommend checking the size specifications for toys and collars.
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What payment methods do you accept?
- We accept various payment methods, including credit/debit cards and online payment services.
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How do I care for my dog's accessories?
- Each product has specific care instructions provided on its packaging or product page. Always follow these to ensure longevity.
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Do you offer any training services?
- Yes, we offer expert dog training services. Please contact us for more details and to book a session.
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What makes your dog treats organic?
- Our dog treats are made with 100% natural, organic ingredients without preservatives or artificial additives.
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Do you offer luxury dog boarding services?
- Yes, we offer luxury dog boarding along with fun-filled daycare services for your pup. Contact us to book your spot.
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Are your toys safe for puppies?
- Yes, our toys are designed with the safety of puppies and adult dogs in mind. Always supervise playtime, especially for puppies.
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What if my order arrives damaged?
- If your order arrives damaged, please contact us within 7 days to initiate a return or exchange.
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How do I sign up for updates or newsletters?
- You can sign up for our newsletter directly from our homepage to receive exclusive offers and updates.
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Can I buy in bulk for events or dog shelters?
- Yes, we offer bulk purchasing options. Please reach out to us for more information on bulk orders.
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What should I do if I forget my account password?
- Simply click on the "Forgot Password" link during login to reset your password.